How to build a strong tag taxonomy to analyze customer feedback
Companies talk to customers every day via a wide range of channels from customer support,…
Intercom conversation tagging: Manual vs Tag Rules vs Prodsight
Intercom conversation leaves a trail of valuable data around the issues your customers have experienced,…
How Prodsight helped Brand24 discover their most important customer issues
“Prodsight gives us unlimited power. It’s like having a person that knows everything about our…
How to automatically tag Zendesk tickets to supercharge reporting
Zendesk is an extremely powerful platform, but sometimes it can be hard to know exactly…