How Support Tagging Boosts Product-Support Collaboration
Every single support leader has either just finished a significant…
How to build a strong tag taxonomy to analyze customer feedback
Companies talk to customers every day via a wide range…
Intercom conversation tagging: Manual vs Tag Rules vs Prodsight
Intercom conversation leaves a trail of valuable data around the…
How Prodsight helped Brand24 discover their most important customer issues
“Prodsight gives us unlimited power. It’s like having a person…
How to automatically tag Zendesk tickets to supercharge reporting
Zendesk is an extremely powerful platform, but sometimes it can…