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Automate your customer feedback tagging

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Track your customer happiness across every interaction

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Import support tickets, reviews, surveys and more

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Tag: customer support

Feedback to Insight

How Support Tagging Boosts Product-Support Collaboration

Every single support leader has either just finished a significant

Behind the scenes

Panel on The New Norms for Customer Experience

On 16 July, our Founder and CEO Tadas Labudis will

Insights to Action

How to make sense of your COVID-19 support tickets

We’re all making changes in the uncertain times surrounding the

Insights to Action

Why You Should Analyze Intercom Conversations

Intercom is a useful tool for businesses that want to

Intercom Conversation Tagging Challenges

Feedback to Insight

Top 5 Intercom conversation tagging challenges

Intercom is a powerful tool for business growth, allowing businesses

Feedback to Insight

How to identify customer issues in Intercom and Zendesk conversations

The challenge Chat-based support systems like Intercom and Zendesk make