How Support Tagging Boosts Product-Support Collaboration
Every single support leader has either just finished a significant…
Panel on The New Norms for Customer Experience
On 16 July, our Founder and CEO Tadas Labudis will…
How to make sense of your COVID-19 support tickets
We’re all making changes in the uncertain times surrounding the…
Why You Should Analyze Intercom Conversations
Intercom is a useful tool for businesses that want to…
Top 5 Intercom conversation tagging challenges
Intercom is a powerful tool for business growth, allowing businesses…
How to identify customer issues in Intercom and Zendesk conversations
The challenge Chat-based support systems like Intercom and Zendesk make…