Panel on The New Norms for Customer Experience
On 16 July, our Founder and CEO Tadas Labudis will be joining Freshworks in a panel discussion…
Why You Should Analyze Intercom Conversations
Intercom is a useful tool for businesses that want to communicate with their users and…
Reduce churn by analyzing Intercom and Zendesk conversations
Reducing customer churn is difficult simply because it’s hard to capture the reasons why customers…
How to identify customer issues in Intercom and Zendesk conversations
The challenge Chat-based support systems like Intercom and Zendesk make it easier than ever before…