Monitor your customer sentiment

Automatically measure the sentiment of each customer interaction and identify negative experiences


Understand negative sentiment drivers

Avoid blind spots in your customer experience with sentiment analysis.

Easily track and measure how your customers feel about your service and identify drivers of negative experiences.

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Centralize all customer feedback

Analyze sentiment across all your channels

Prodsight can automatically analyze sentiment across all your channels. Track sentiment in support tickets, online reviews, NPS, surveys, and all other customer feedback in one place. 

Works with 100+ languages

All your multi-lingual feedback will be automatically translated for consistent analysis

Daye uses Prodsight to understand their customers
"Daye uses Prodsight to inform product decisions and help generate a monthly report that the rest of the team relies on."
Lucia Fontaina-Powell
Customer Experience Manager

It's time to put tagging on auto-pilot