Monitor your customer sentiment
Automatically measure the sentiment of each customer interaction and identify negative experiences
NET SENTIMENT SCORE
Understand negative sentiment drivers
Avoid blind spots in your customer experience with sentiment analysis.
Easily track and measure how your customers feel about your service and identify drivers of negative experiences.
Analyze sentiment across all your channels
Prodsight can automatically analyze sentiment across all your channels. Track sentiment in support tickets, online reviews, NPS, surveys, and all other customer feedback in one place.
Works with 100+ languages
All your multi-lingual feedback will be automatically translated for consistent analysis