Sentiment Analysis for your customer communication
Prodsight automatically analyzes the sentiment of your every customer interaction so you can easily gauge how users feel about your product or service
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Helping Awesome Teams Get closer to their customers
"Prodsight helps us analyze our Intercom client conversations. It mixes beautiful, usable design with powerful text analytics that allows us to pinpoint key issues collected from our users."
"Prodsight helps inform our product roadmap. We discovered that customers were confused about the plans on our pricing page. We used Prodsight to identify points of confusion, which informed our redesign. After launching our update, Prodsight helped us measure the drop in conversation volume related to pricing, so we knew the update had a positive impact."
"We had no stats on what users were saying in our Intercom conversations so we used our intuition when reporting on customer issues. With Prodsight we can easily track customer issues in real-time, assess impact and prioritise the right improvements for our users."
"Prodsight makes it so easy to get actionable insights from your Intercom conversation data and puts you on a path to solving real problems for your customers."