SENTIMENT ANALYSIS

Monitor your customer sentiment

Automatically measure the sentiment of each customer interaction and identify negative experiences

NET SENTIMENT SCORE

Understand negative sentiment drivers

Avoid blind spots in your customer experience with sentiment analysis.

Easily track and measure how your customers feel about your service and identify drivers of negative experiences.

topic group breakdown
Centralize all customer feedback
INTEGRATIONS

Analyze sentiment across all your channels

Prodsight can automatically analyze sentiment across all your channels. Track sentiment in support tickets, online reviews, NPS, surveys, and all other customer feedback in one place. 

Works with 100+ languages

All your multi-lingual feedback will be automatically translated for consistent analysis

Daye uses Prodsight to understand their customers
HEALTH
"Daye uses Prodsight to inform product decisions and help generate a monthly report that the rest of the team relies on."
Lucia Fontaina-Powell
Customer Experience Manager

It's time to put tagging on auto-pilot