A small price to pay to never tag feedback again

Completely automate your customer feedback tagging and spot customer issues sooner


  • All customer feedback in one place
  • AI-powered auto-tagging
  • Real-time reporting
  • Understand customer sentiment
  • Track contact reasons
  • Spot customer issues


The alternative

Manual tagging

Hundreds of hours spent manually tagging and re-tagging tickets

Outdated reports

Preparing reports that are out of date as soon as they are created.

Churned customers

Lost revenue as a result of issues that are discovered too late

Recurring questions

Support time wasted time answering repeat questions

Our plans

Imagine how much time you could save if you were able to spot customer issues sooner



per month

Automated VoC system

  • 3 data sources
  • 5,000 conversations*/month
  • 10 Team Seats
  • Sentiment Analysis
  • Intent Detection
  • Personalized Onboarding
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Great for large organizations

  • Everything in the Team plan, plus:
  • Unlimited Integrations
  • Unlimited Data Volume
  • Unlimited Team Seats
  • Bespoke Integrations
  • Infosec & Legal Review
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* one conversation = one support ticket, review, survey or NPS verbatim.

Top-Grade Security

We are GDPR compliant and take the security and privacy of your data seriously

GDPR Compliant

Prodsight complies with the EU’s GDPR legislation on storage and deletion of user data.

Secure Infrastructure

We only use AWS and GCP infrastructure that meets the highest security standards.

Virtual Private Cloud

All of our servers are within our own virtual private cloud (VPC) that prevent unauthorized requests.

Access Control

Control which users can manage, view, and edit data within your Prodsight workspace.

These companies have already automated their customer insights

"Prodsight increased our understanding of customer pain points through analysis of support data without any manual effort from our busy support team. Our product team can easily see what the main pain points for customers are and we can make recommendations for changes quickly with minimal effort."
Gemma Johnson
Head of Customer Success
"Prodsight automatically analyzes and tags feedback from different channels and centralizes it into one place. This is very helpful for sharing insights with my product team, making improvements, and keeping our finger on the pulse with our customers. It has saved so much time compared to doing it manually."
Daniella Latham
Senior Product Marketing Manager
Prodsight reviews