Pricing

Simple pricing that scales with your needs​

Startup

$100
/month
  • 2 Integrations
  • 2,000 items/month
  • 5 Team Seats
Book a Demo

Pro

$1,000
/month
  • 5 Integrations
  • 20,000 items/month
  • 20 Team Seats
Book a demo

Enterprise

Custom
to your needs
  • Unlimited Integrations
  • Unlimited Data Volume
  • Custom Terms
BOOK a demo

Compare all features

FAQs

Each plan comes with a Data Volume Allowance. We count the combined volume of data you sync from all integrations. One item counts as:

  • a single support conversation on Intercom or Zendesk
  • an NPS survey verbatim
  • a single customer review

We offer two trial options:
Free trial
Test Prodsight for 2 weeks with a sample of 2,000 conversations from one data source.

Extended Paid Trial
In some cases, a more extensive trial is needed to determine if Prodsight is right for your organization. This is why we offer paid extended trials. 

  • We will import and analyze your 3-month history from
  • We will create full custom topic taxonomy with at least 50 topics
  • Deliver a hands-on onboarding workshop tailored to your use cases
  • Provide 30-day access to Prodsight for your whole team
Since this requires a significant time commitment from our side, all we ask is that you commit to a one-off pilot fee which is equivalent to one-month’s subscription fee.

At the end, you can choose to opt for a paid subscription or walk away with no further obligation. 

If you exceed your plan allowance in a given month, we will automatically bill you for the overages on a pro-rata basis. The costs are as follows:

  • $50 per 1,000 items for the first 20,000 items 
  • $25 per 1,000 items above 20,000 items

If you consistently exceed your plan allowance, it might be more economical to upgrade your plan to a higher tier.

Each plan allows you to connect a set number of integrations.

We count each instance of the following as a single integration:

  • Support platforms (Intercom, Zendesk, etc.)
  • Review sites (TrustPilot, App Store, etc.)
  • Google Sheets

Zapier or API connectors do not count towards your integration limit.

Each plan comes with a Backfill allowance ranging from 3 to 12 months. However, depending on the integration we can go further back at an additional one-off charge.

You can see the full list of our integrations here.

Yes. We offer both monthly and annual billing.

When paying annually you will get a discount equivalent to two free months.

Of course! Each additional seat above your plan allowance costs $10/month.

Yes, you can cancel your subscription at any time. After you cancel, your account will remain active until the end of your monthly or annual billing period.