Pricing

Our plans are custom tailored to suit your stage

Features

All features are included in your plan

Auto-tagging

Sentiment Analysis

Topic Suggestions

Custom Topics

Sub-topics

Support Integrations

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Zapier Integration

Retro-tagging

3-month backfill

Email Alerts

Exporting

Developer API

Google SSO

Secure

GDPR-Compliant

Recurring Add-ons

Bolster your base plan with these recurring add-ons

$ 10

per seat

Extra Seats

  • Bring your whole team onboard with additional seats
$ 100

per review source

Review Sync

  • Import reviews from Trustpilot, App Store and Play Store

One-off Add-ons

Bring your historic data with you

$ 25

per 1,000 historic mentions

 Backfill

  • Backfill of support tickets from Intercom or Zendesk
$ 250

per 10,000 historic mentions

Data Import

  • One-off import of historic mentions from a CSV/Excel file

You are in good company

Trusted by leading brands around the world
"One of the values at Hostinger which we follow blindly is Customer obsession. It requires constant monitoring of negative sentiment and fast reaction to customer issues. With Prodsight we spend less time manually reviewing Customer Success tickets and more time hot fixing everything that makes customers disappointed. Prodsight makes us faster."
Mantas Ratomskis
Mantas Ratomskis
Head of Customer Retention at Hostinger
"Prodsight helps us analyze our Intercom client conversations. It mixes beautiful, usable design with powerful text analytics that allows us to pinpoint key issues collected from our users."
Michal Sadowski
Michal Sadowski
CEO at Brand24
"Prodsight helps inform our product roadmap. We discovered that customers were confused about the plans on our pricing page. We used Prodsight to identify points of confusion, which informed our redesign. After launching our update, Prodsight helped us measure the drop in conversation volume related to pricing, so we knew the update had a positive impact."
Richard Grulich
Richard Grulich
Product Marketing Manager at Storyblocks
"We had no stats on what users were saying in our Intercom conversations so we used our intuition when reporting on customer issues. With Prodsight we can easily track customer issues in real-time, assess impact and prioritise the right improvements for our users."
Sahil Makadia
Sahil Makadia
Operations at Catapult
"Prodsight makes it so easy to get actionable insights from your Intercom conversation data and puts you on a path to solving real problems for your customers."
Jeff Gardner
Jeff Gardner
Head of Partnerships at Intercom