Customer feedback insights with zero tagging
Analyze customer feedback from 2,000+ services via Zapier and easily identify the most important customer issues
Import feedback from any source
Connect Prodsight to 2,000+ services via Zapier
Try out our ready-made and tested Zapier templates
AI Topic Discovery
“Tell me something I don’t know”. Prodsight automatically scans your conversations and surfaces the most important topics that you should be tracking.
Our AI suggests topics such as pricing complaints, technical issues and cancellations
Create your own custom topics to track specific elements or features of your platform.
Use sub-topics to drill-down into topics to identify underlying issues.
Create topics whenever you like and Prodsight will include all the messages, even if they were submitted before you created the topic.
Change or update your topics whenever you want, all the relevant messages will be added automatically.
Sentiment analysis allows you to understand how your users feel about certain tags or product features, rather than solely relying on conversation volumes to prioritise issues.
See the sentiment for every single support message you’ve received.
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