Customers

Learn how Prodsight helps leading brands get closer to customers

Prodsight gives us unlimited power. It’s like having a person that knows everything about our customers that we can communicate with whenever we want. Without it, we’d struggle to fully understand our customers.

Michał Gaździk

Product Owner, Brand24

You are in Great Company

trusted by leading brands around the world
"Prodsight helps us analyze our Intercom client conversations. It mixes beautiful, usable design with powerful text analytics that allows us to pinpoint key issues collected from our users."
Michal Sadowski
Michal Sadowski
CEO at Brand24
"Prodsight helps inform our product roadmap. We discovered that customers were confused about the plans on our pricing page. We used Prodsight to identify points of confusion, which informed our redesign. After launching our update, Prodsight helped us measure the drop in conversation volume related to pricing, so we knew the update had a positive impact."
Richard Grulich
Richard Grulich
Product Marketing Manager at Storyblocks
"We had no stats on what users were saying in our Intercom conversations so we used our intuition when reporting on customer issues. With Prodsight we can easily track customer issues in real-time, assess impact and prioritise the right improvements for our users."
Sahil Makadia
Sahil Makadia
Operations at Catapult
"Prodsight makes it so easy to get actionable insights from your Intercom conversation data and puts you on a path to solving real problems for your customers."
Jeff Gardner
Jeff Gardner
Head of Partnerships at Intercom

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