How Zenoti built 450+ bots on Intercom with Prodsight analytics
As your business grows, customer support is often one of…
How to build a strong tag taxonomy to analyze customer feedback
Companies talk to customers every day via a wide range…
Intercom conversation tagging: Manual vs Tag Rules vs Prodsight
Intercom conversation leaves a trail of valuable data around the…
Panel on The New Norms for Customer Experience
On 16 July, our Founder and CEO Tadas Labudis will…
Send feedback to Prodsight from 2,000+ sources via Zapier
Part of the Prodsight vision is to allow users to…
How Prodsight helped Brand24 discover their most important customer issues
“Prodsight gives us unlimited power. It’s like having a person…
COVID-19 Discount
With all that’s going on right now due to the…
How to replace face-to-face feedback in the age of social distancing
The COVID-19 outbreak is rapidly changing the way people work.…
How to make sense of your COVID-19 support tickets
We’re all making changes in the uncertain times surrounding the…
Why you should stop tagging tickets in your support platform
Insights from feedback data, such as support tickets can be…