Learn from every customer conversation
Trusted by leading brands
The PRODSIGHT way
Ticket auto-tagging that you control
Prodsight replaces your broken manual tagging process and gives you deeper customer insights than ever before
Connect all your channels of customer feedback
Prodsight can automatically analyze all your support tickets, online reviews, NPS, surveys and all other customer feedback in one place.
Create the topics that you want to track
Create topics to track customer issues, common requests, feature feedback as well as positive feedback about your product or service.
Get real-time reporting on customer issues
Reporting is completely automated once you add your topics. Absolutely no manual tagging is required.
Track topics trends, understand what matters the most to your customers and take decisive action.
Works with 100+ languages
All your multi-lingual feedback will be automatically translated for consistent analysis
These companies have already automated their customer insights
We take the security and privacy of your data very seriously